State Farm® Insurance Agent Will Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pamela Green
March 5, 2026
"Mark thanks for all of your help you answered each of my questions and explained everything so easily job well done"
Abdoul Yessoufou
March 4, 2026
"I’m very happy as a client, I appreciate the way I’m being treated, and my insurance is very affordable . It is half of what I was paying, without life insurance."
"Thank you, Abdoul! I'm glad to hear you're satisfied with the service and the affordability of your insurance. It's great to know you're happy with how you're being treated. If you have any questions or need further assistance, feel free to reach out anytime!"
Devon Ventura
March 4, 2026
"David was so incredibly helpful and made our transition for home and auto to State Farm so very easy!"
"Thank you, Devon! I'm happy to hear that David was able to assist you so effectively with your transition. We strive to make the process as smooth as possible for our customers. If you need anything else, feel free to reach out!"
Denise Tan
March 1, 2026
"We had Mark and he was amazing to work with! He answered all our questions and helped guide us. 10/10 service. Friendly and trustworthy!"
Joe Green
February 27, 2026
"Everything was smooth and very nice guy"
"Thank you, Joe! I'm glad to hear that everything went smoothly and that you had a positive experience. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
MVBC PSC
February 27, 2026
"Great customer service and care."
"Thank you! I'm happy to know you appreciated our customer service and care. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Kimberly Moore (Jeff's Wife)
February 26, 2026
"My family and I are extremely pleased with the service Mark provided. He has always been professional, kind, efficient and very courteous. Thanks so much!"
"Thank you, Kimberly! I'm happy to hear that Mark's professionalism and kindness made a positive impact on your family's experience. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Yusuf Warsame
February 23, 2026
"Mark was helpful!"
"Yusuf, thank you for your feedback! I'm glad to hear that Mark was able to assist you. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Wendy Phillips
February 23, 2026
"Saved me money"
"Thank you, Wendy! I'm happy to hear that we were able to help you save money. If you have any other questions or need further assistance, feel free to reach out anytime!"
Bonnie Ellzey
February 10, 2026
"Very friendly staff. Nikolai was extremely helpful and informative. Great experience with a great insurance office!"
"Bonnie, thank you for your wonderful feedback! I'm glad to hear that Nikolai was helpful and informative during your visit. We’re happy to have provided you with a great experience at our office. Let us know if there's anything else we can assist you with!"
Letitia Harris
February 9, 2026
"Great experience"
"Thank you, Letitia! I'm happy you had a great experience with us. If you ever need anything else, feel free to reach out."
Logan Leland
February 6, 2026
"Working with Nikolai was an absolute pleasure. With the savings he found for us we were able to add 2 life insurance policies and still come in under what our previous insurer of over 20 years had been "able" to do for my family. Glad we made the switch to State Farm, and couldn't have asked t9 work with a better agent."
"Logan, thank you for sharing your experience! I'm happy to hear that Nikolai was able to assist you in finding savings and adding insurance policies for your family. It's wonderful to know you're satisfied with your decision to switch to State Farm. If you need anything else, feel free to reach out!"
Quinctro R. Hill
February 5, 2026
"Mark did a great job, answered all my Questions clearly with understanding. I hope to have a long relationship with State Farm...."
"Thank you, Quinctro, for sharing your experience! I'm glad to hear that Mark was able to assist you effectively and provide clear answers to your questions. We look forward to maintaining a strong relationship with you at State Farm. If you need anything else, feel free to reach out!"
Miss Bush
February 3, 2026
"David Griffiths has achieved the impossible: he made me actually happy to pay for insurance. I came to him after getting a quote from another company that was so expensive I thought it included a personal chauffeur and a backup car. David got my auto and life insurance situated for a price that didn't make my bank account weep. He’s efficient, easy to talk to, and doesn't use that confusing 'insurance-speak' that sounds like Latin. I’m staying right here with State Farm. Five stars for David and his ability to find the 'not-outrageous' price button. Thank you David. 🫡"
"Thank you, Miss Bush! I'm glad David could make your insurance experience enjoyable and affordable. It's great to know he provided clarity without the usual jargon. We're here for any questions or needs you may have. Let us know if there's anything else we can do for you!"
Clinton Burnett
February 3, 2026
"Nikolai who represented the agency was patient and informative. He made the transition easy."
"Hey, Clinton! Thanks for letting us know that Nikolai was patient and informative and helped make the transition easy. We appreciate you choosing our office for your homeowners, auto, and general liability insurance and taking the time to share your experience."
Lana Herbert
January 29, 2026
"My husband and I are extremely pleased with our experience working with Mark at State Farm. He took the time to review our home and auto coverage and was able to save our family $200 a month while matching our coverage. The process was smooth, informative, and stress-free. We truly wish we had made the switch sooner and look forward to working with Mark and his team for many years to come."
"Thank you, Lana, for sharing your wonderful experience! I'm happy to hear that Mark was able to assist you and your husband in finding the right coverage while saving money. It's great to know the process was smooth and stress-free for you. We look forward to continuing to serve you and your family! Let us know if there's anything else we can do for you."
Marc Meredith
January 29, 2026
"Great guy and one of the best agents in Memphis."
"Hey, Marc! I really appreciate you taking the time to share that and for the support. It means a lot to me, and I’m grateful for the opportunity to help and to be your local resource here in Memphis."
James Geering
January 28, 2026
"Mark was great to work with. He got me a free quote quickly. Would recommend Will Jones State Farm!"
"Thank you, James! I'm glad to hear that Mark provided you with a quick and efficient experience. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Lee Isable
January 26, 2026
"Will and his team are responsive and quick!!"
"Thank you, Lee! I'm happy to know that you found our team responsive and quick. We’re committed to providing excellent service. If you need anything else, feel free to reach out!"
Marcus Johnson
January 26, 2026
"Mr will Jones was patient with us while we was there and he was most helpful for me to get what I needed far as insurance and if I was y'all I would hold on it to him for a long time possibly give him a raise as well he is a good man"
"Marcus, thank you for your kind words! I'm happy to hear that I was able to assist you with your insurance needs. I appreciate your feedback. If you need anything else, feel free to reach out!"
Shel Merrill
January 26, 2026
"Mark was so helpful and kind thanks a lot made the process so easy"
"Shel, thank you for your wonderful feedback! I'm happy to hear that Mark was able to assist you and make the process smooth. We appreciate your trust in us. If you need anything else, feel free to reach out!"
K Moore
January 26, 2026
"Mark Potter was very helpful when I was shopping for quotes on my car insurance He was able to help transfer my policy easily"
"Thank you! I'm happy to hear that Mark was able to assist you with your insurance quotes and make the transfer smooth. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Yeandry Jeanniny Briceno
January 23, 2026
"Mark was very helpful!"
"Thank you, Yeandry Jeanniny, for your feedback! I'm glad to hear that Mark was able to assist you effectively. We appreciate your support and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Makenna Eaton
January 22, 2026
"David did such a great job saving my family money on our car insurance! Thank you!"
"Thank you, Makenna! I'm happy to hear that David was able to help your family save on insurance. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Richard Amponsem
January 20, 2026
"Thanks Mark. He handled all of my questions and got me a great deal on everything including renters and car insurance. He is an excellent representative of State Farm."
"Richard, thank you for your feedback! I'm happy to hear that Mark was able to assist you with your questions and secure a great deal on your insurance needs. We appreciate your kind words about his service. If you need anything else, feel free to reach out!"