State Farm® Insurance Agent Will Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abdulrahman Khello
May 29, 2026
"Mark was helpful!"
"Abdulrahman, thank you for taking the time to leave us a review! I'm glad to hear that Mark was able to assist you. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
claude haywood
May 29, 2026
"Mr Will Jones and State Farm insurance has turned out to be a super good team for me, they have looked out for me and my best interest above and beyond!"
"Thank you, Claude! I'm really happy to hear that you feel well taken care of by our team. We always aim to prioritize your needs and interests. We're here for you, so feel free to reach out if you need anything else!"
Stetson Reed
May 29, 2026
"I’ve had an excellent experience working with Will Jones and his State Farm team. From the start, they were professional, friendly, and genuinely focused on helping me find the right coverage for my needs. Will took the time to explain my options in clear, simple terms, making sure I fully understood my policies and felt confident in my decisions.[yelp +1] Any time I’ve had a question or needed to make a change, his office has been quick to respond and incredibly easy to work with. The customer service is top-notch, and it’s clear they care about long-term relationships, not just selling a policy. I also appreciate that they look for ways to save me money while still keeping my coverage strong, which shows they truly have their customers’ best interests in mind.[memphishomeandautoinsurance +1] Overall, I highly recommend Will Jones – if you’re looking for a knowledgeable, attentive, and trustworthy State Farm agent, he’s the one to call."
"Stetson, thank you for taking the time to leave us such a thoughtful review! I'm really happy to hear that you've had a positive experience with our team and that you feel confident in the coverage we've helped you choose. It's great to know that our efforts to provide clear communication and responsive service have made a difference for you. We truly value the trust you've placed in us and are grateful for your recommendation. Don't hesitate to reach out if you need anything!"
Hayden Free
May 29, 2026
"Will Jones and the entire team set the standard for what every other insurance team should be striving for. I highly recommend."
"Thank you, Hayden! I'm really happy to hear that you think so highly of our team. We strive to provide the best service possible, and your recommendation means a lot to us. We're always here if you need anything else!"
vamshi nethula
May 27, 2026
"Saving money a lot"
"Vamshi, thank you for the 5 stars! I'm happy to hear that you're saving money with us. Let us know if we can help with anything else!"
Cecilia Portillo
May 26, 2026
"Mr. Mark was very helpful"
"Thank you, Cecilia! I'm glad to hear that Mark was able to assist you. We always aim to provide helpful service to everyone who visits our office. Let us know if we can help with anything else!"
Lauren Puccillo
May 14, 2026
"Will Jones and his team at State Farm in Memphis, Tennessee represent professionalism, reliability, and exceptional service. Their office is highly responsive, knowledgeable, and committed to creating a positive experience from start to finish. It’s clear they take pride in building strong relationships within the community and operating with integrity. State Farm continues to set a high standard in the industry, and Will Jones’ office reflects that standard through consistent communication, efficiency, and attention to detail. Highly recommend working with this team!"
"Thank you so much, Lauren! I'm really happy to hear that you had such a positive experience with our office. We take great pride in our commitment to professionalism and building strong relationships within our community. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
arion mcneal
May 6, 2026
"He was wonderful to deal with and answered any questions that I had. I very much appreciated the way he handled it. Thank you."
"Thank you, Arion! I'm happy to hear that you found the experience positive and that your questions were addressed effectively. Your appreciation means a lot to us. If there's anything else you need, feel free to reach out anytime!"
Brenda Ederds
April 29, 2026
"He was easy to deal.with and we will be with yall along time thanks brenda ederds"
"Thank you, Brenda! I'm happy to hear that you found working with us easy. We're grateful to have you with us for the long haul. If you ever need anything, feel free to reach out!"
Jack Allen
April 28, 2026
"Mark services were great! I would recommend to reach out to him for all your insurance needs!"
"Thank you for your feedback, Jack! I'm happy to hear that Mark provided you with great service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Esperance NYIRABURIRI (Nyla)
April 28, 2026
"Mark was helpful in helping me navigate my insurance needs."
"Thank you for your wonderful feedback! I'm glad to hear that Mark was able to assist you with your insurance needs. We’re always here to help, so feel free to reach out if you need anything else!"
Kristy Rowe
April 28, 2026
"Will is a fast, dependable insurance agent who is always available when needed. He consistently looks out for the best interest of his clients and makes the process simple and stress-free. I highly recommend him for his professionalism and dedication."
"Thank you, Kristy! I'm glad to hear that you find Will to be fast and dependable. It's wonderful that his dedication and professionalism have made your experience simple and stress-free. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
Wajeh Al Mefalane
April 27, 2026
"Mark was helpful!"
"Thank you, Wajeh! I'm glad to hear that Mark was able to assist you. Our team is always here to provide the support you need. Let us know if there's anything else we can do for you!"
Holden Rogers
April 27, 2026
"David got me a great rate for car insurance, renters insurance, and life insurance bundled together. Highly recommend!!"
"Thank you, Holden! I'm happy to hear that David was able to assist you with a great rate on your insurance bundle. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Riggs Rowe
April 27, 2026
"Had a great experience with State Farm agent Will Jones and his team. They were professional, easy to work with, and took the time to explain everything clearly. Super responsive and made the whole process smooth. Highly recommend if you’re looking for reliable insurance and great customer service."
"Thank you, Riggs! I'm happy you found our service incredible. We’re committed to providing top-notch assistance. Let us know if you need anything else!"
Nick
April 24, 2026
"He Responded Very Quickly And Got My Situation Handled In No Time"
"Thanks, Nick! I'm happy to hear that your situation was handled quickly. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
McKenna Pruitt
April 23, 2026
"I LOVE DAVID"
"Thank you, McKenna! I'm delighted to hear your enthusiasm for David. Our team is committed to providing exceptional service, and it's wonderful to know David has made such a positive impact. If there's anything else we can assist you with, feel free to reach out!"
Anna Sofia
April 14, 2026
"Mark was very helpful and professional, and made purchasing a new policy both quick and easy. Would recommend!!"
"Thank you for your review, Anna Sofia! I'm glad to hear that Mark provided you with such helpful and professional service. It's wonderful to know that purchasing your new policy was a smooth experience. If you ever need further assistance, feel free to reach out. Thanks for choosing us!"
Will France
April 10, 2026
"They are great to work with! I saved a ton of money on car insurance with them. Mark Potter was the account manager who helped me and he made it super easy!"
"Thank you, Will! I'm happy to hear that you had a positive experience and saved money on your insurance. Mark is indeed a valuable part of our team, and I'm glad he made the process easy for you. If you need anything else, feel free to reach out!"
Kory Dogan
March 30, 2026
"Will Jones at State farm helped me a lot to be able to switch my insurance coverage and lower my rates I will definitely recommend them to anyone who is looking for great insurance through State Farm"
"Thank you, Kory! I'm happy to hear that you were able to switch your coverage and lower your rates. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Amber gray
March 30, 2026
"I worked with Mark on Will’s team. And they both were excellent and very informative. With the bundle i got they are saving me over 300 dollars. And I love that if i have any questions they jump right on it. Excellent customer service"
"Amber, thank you for your fantastic review! I'm happy to hear that Mark and the team were able to assist you and provide valuable savings. It's great to know that our team is meeting your expectations with our customer service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Maria Epes
March 25, 2026
"Helped to save me $225 a month with way more coverage bundled."
"Thank you, Maria! I'm happy to hear that you were able to save money while getting more coverage. It's great to know our bundling options worked well for you. If you have any other questions or need further assistance, feel free to reach out anytime!"
Doris Beard
March 23, 2026
"First meeting with Will as our new State Farm Agent and we are very impressed with his knowledge and commitment to serving our needs."
"Thank you, Doris! I'm happy you found the meeting impressive and appreciated the commitment to serving your needs. We're dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out anytime!"
Brandon Davis
March 18, 2026
"We worked with David Griffiths on Will's team, and he saved us significantly on our annual insurance rates with better coverage. Super nice guy, works fast, and great communication. No notes--if you need insurance, work with David. (Or if everyone else on Will's team is that awesome, work with them, too. But David is my pick.)"
"Thank you, Brandon! I'm happy to hear that David was able to assist you with your insurance needs and provide you with better coverage at a great rate. Our team takes pride in offering excellent service and communication. If you ever need anything else, feel free to reach out!"
Kim Moore
March 16, 2026
"Mark Potter was so very kind and helpful to me. He answered every question and gave me the best option for my situation. He also made the call fun and easy to complete the service I was requesting. I recommend Mark Potter and Will Jones and the Will Jones State Farm Agency. You guys rock!"
"Thank you, Kim! I'm happy to hear that Mark provided you with such a positive experience. It's great to know that he was able to assist you effectively and make the process enjoyable. We appreciate your recommendation and are always here to help with any of your insurance needs. Thanks for choosing us!"